This Refund, Cancellation & Fee Policy ("Policy") governs all payments made to JALA Academy for training programs, internships, job guarantee programs, certifications, workshops, consultations, placement services, subscriptions, and any other services offered by JALA Academy.
By making any payment to JALA Academy, the student, learner, candidate, parent, sponsor, employer, or any person making payment on behalf of a learner ("Participant") acknowledges that they have read, understood, and agreed to this Policy.
JALA Academy provides educational training, career guidance, placement assistance, internship programs, job guarantee programs, mentoring, assessments, technology access, digital learning resources, project support, and related professional development services.
Upon enrollment, JALA Academy allocates resources including but not limited to:
Accordingly, substantial costs are incurred by JALA Academy from the date of enrollment.
Participants are encouraged to carefully evaluate the program before making any payment. JALA Academy provides counseling sessions, demonstrations, orientation sessions, public information, and opportunities to clarify concerns before enrollment.
Enrollment should be treated as a serious career decision made voluntarily after adequate consideration of the program details, benefits, obligations, and policies.
Once enrollment is completed and payment is received, the Participant's seat is reserved, resources are allocated, and onboarding activities commence.
Enrollment cancellation requests must be submitted in writing to JALA Academy. Cancellation of enrollment does not automatically entitle the Participant to a refund.
Registration fees, admission fees, application fees, assessment fees, processing fees, documentation fees, onboarding fees, counseling fees, and similar administrative charges are strictly non-refundable.
Unless expressly required by applicable law, fees paid towards training programs, internship programs, job guarantee programs, certifications, placement assistance, subscriptions, workshops, and related services are non-refundable.
Services shall be deemed to have commenced once any of the following occurs:
Upon commencement of services, no refund shall ordinarily be available.
JALA Academy may, at its sole discretion, review requests arising from:
Any approved refund shall be subject to verification, applicable deductions, and internal approval procedures. The decision of JALA Academy shall be final.
Enrollment, subscriptions, memberships, internship seats, certifications, and job guarantee registrations are personal in nature and are not transferable, assignable, exchangeable, or saleable to another individual unless expressly approved by JALA Academy in writing.
Job Guarantee Programs involve significant investments in infrastructure, mentors, assessments, placement support, employer partnerships, interview preparation, and career development services.
The Participant acknowledges that employment outcomes depend on individual performance, attendance, learning ability, communication skills, interview performance, employer requirements, market conditions, and other factors beyond JALA Academy's control.
JALA Academy does not guarantee employment with any specific employer, salary package, location, designation, or timeline except where expressly stated in a separate written agreement.
Where applicable, JALA Academy may provide continued access to learning resources, alternative batches, updated technologies, mentoring support, or equivalent educational services. Such benefits are intended to maximize the value received by Participants and shall not constitute grounds for claiming a refund.
Participants agree not to initiate chargebacks, payment reversals, or disputes with banks, card issuers, UPI providers, payment gateways, or financial institutions without first contacting JALA Academy for resolution.
In the event of an unauthorized chargeback or reversal, JALA Academy reserves the right to suspend services, recover associated costs, and pursue legal remedies available under applicable law.
To the maximum extent permitted by law, JALA Academy's liability arising from any claim related to its services shall not exceed the amount actually paid by the Participant for the specific service giving rise to such claim.
JALA Academy shall not be liable for indirect, consequential, incidental, punitive, or special damages.
JALA Academy shall not be liable for delays, interruptions, suspension of services, or inability to perform obligations due to circumstances beyond its reasonable control, including natural disasters, government actions, internet failures, cyber incidents, pandemics, war, civil unrest, or labor disputes.
This Policy shall be governed by and interpreted in accordance with the laws of India.
The parties shall first attempt to resolve disputes amicably through written communication.
If a dispute cannot be resolved within thirty (30) days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.
The seat and venue of arbitration shall be Hyderabad, Telangana, India, and the proceedings shall be conducted in English.
Subject to applicable law, all disputes, claims, proceedings, applications, petitions, legal actions, and matters arising out of or relating to JALA Academy, its services, enrollments, payments, policies, and agreements shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India only.
Participants expressly agree that Hyderabad Courts shall have exclusive jurisdiction to the maximum extent permitted under applicable law.
For any questions relating to this Policy, please contact:
JALA Academy
Email: HR@Jalaacademy.com
Phone: +91-628-199-4649
Website: www.jalaacademy.com
By making payment to JALA Academy, the Participant acknowledges and agrees to be legally bound by this Refund, Cancellation & Fee Policy.
